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Terms Of Service

Overview

THIS WEBSITE IS WEBSITES OWNED AND MAINTAINED BY MUSES PUBLISHING HOUSE (PVT) LTD. (COLLECTIVELY, “MUSESBOOKS SERVICES”).  THROUGHOUT THE SITE, THE TERMS “MUSESBOOKS”, “MUSESBOOKS.COM”, “MUSESPUBLISHERS.COM”, “WE”, “US” AND “OUR” REFER TO MUSES PUBLISHING HOUSE (PVT) LTD. FOR OUR PRODUCTS IN STOCK AND OTHER ITEMS WILL BE REFERRED TO AS "PRODUCTS" or “ITEMS” or “PRODUCT” or “item”.  FOR THE PURPOSE OF THESE TERMS, YOU (AND, IF APPLICABLE, THE COMPANY OR ENTITY THAT YOU REPRESENT) WILL BE REFERRED TO AS “CUSTOMER” OR “YOU”.

 FOR THE PURPOSE OF THESE TERMS, YOU (AND, IF APPLICABLE, THE COMPANY OR ENTITY THAT YOU REPRESENT) WILL BE REFERRED TO AS “CUSTOMER” OR “YOU”.

MUSESBOOKS OFFERS THIS WEBSITE, INCLUDING ALL INFORMATION, TOOLS AND SERVICES AVAILABLE FROM THIS SITE TO YOU, THE USER, CONDITIONED UPON YOUR ACCEPTANCE OF ALL TERMS, CONDITIONS, POLICIES AND NOTICES STATED HERE.

BY USING OUR MUSESBOOKS SERVICES, AND/ OR PURCHASING SOMETHING FROM US, YOU ENGAGE IN OUR “SERVICE” AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS (“TERMS OF SERVICE”, “TERMS”), INCLUDING THOSE ADDITIONAL TERMS AND CONDITIONS AND POLICIES REFERENCED HEREIN AND/OR AVAILABLE BY HYPERLINK. THESE TERMS OF SERVICE APPLY TO ALL USERS WHO USE OUR MUSESBOOKS SERVICES, INCLUDING WITHOUT LIMITATION USERS WHO ARE BROWSERS, VENDORS, CUSTOMERS, MERCHANTS, AND/ OR CONTRIBUTORS OF CONTENT.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING OUR MUSESBOOKS SERVICES. BY ACCESSING OR USING ANY PART OF THE SITE AND/OR OUR MUSESBOOKS SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN YOU MAY NOT ACCESS THE WEBSITE OR USE ANY MUSESBOOKS SERVICES. IF THESE TERMS OF SERVICE ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO THESE TERMS OF SERVICE.

ANY NEW FEATURES OR TOOLS WHICH ARE ADDED TO THE CURRENT STORE SHALL ALSO BE SUBJECT TO THE TERMS OF SERVICE. YOU CAN REVIEW THE MOST CURRENT VERSION OF THE TERMS OF SERVICE AT ANY TIME ON THIS PAGE. WE RESERVE THE RIGHT TO UPDATE, CHANGE OR REPLACE ANY PART OF THESE TERMS OF SERVICE BY POSTING UPDATES AND/OR CHANGES TO OUR WEBSITE. IT IS YOUR RESPONSIBILITY TO CHECK THIS PAGE PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF OR ACCESS TO THE WEBSITE FOLLOWING THE POSTING OF ANY CHANGES CONSTITUTES ACCEPTANCE OF THOSE CHANGES.

 

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

If a “In store pick-up order” is delayed to pick-up from the store within two weeks (14 business days) of our notice, order will be canceled and MusesBooks will not be liable for any possible damages. You will receive a full refund of the purchase Price without interest (and you will not pay any processing fee).

Please also review our MusesBooks Overdue Payment Policy and MusesBooks Pre Orders Terms Of Service

 

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Section 4 - Modifications to The Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Section 5 - Products or Services (If Applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

For more information on Books return policies, If you ordered a book or other item from www.musesbooks.com / www.musespublishers.com/ Facebook page / Instagram / WhatsApp, go to MusesBooks Online Store Return Policies .If you buy a book or other item from our physical store , go to MusesBooks Physical Store Return/Replace Policies.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

 

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

Section 8 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Section 9 - Communications

When necessary, we will communicate with you electronically by e-mail or by WhatsApp or by Facebook Messenger or by Instagram Direct Messenger or by notices on MusesBooks Services. By visiting this site or using any MusesBooks Service, you consent to receive communications from us electronically. Additionally, you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Section 10 - User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

Section 11 - Personal Information

Our Privacy Policy is found at https://www.musesbooks.com/privacy_policy. It also governs your visit to MusesBooks.com and MusesBooks Services. Please read it to understand our practices.

 

Section 12 - Copyright Protection

MusesBooks and other marks indicated on our website are trademarks or registered trademarks of " MusesBooks.com", or its subsidiaries. "MusesBooks's" graphics, logos, page headers, button icons, scripts, images, audio clips, digital downloads, data compilations, and software and service names are the trademarks or trade dress of " MusesBooks.com”, is the property of MusesBooks or its content suppliers and protected by Sri Lankan and international copyright laws. " MusesBooks.com's" trademarks and trade dress may not be used in connection with any product or service that is not "MusesBooks.com", in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits "MusesBooks.com". All other trademarks, logos or slogans, brand names not owned by "MusesBooks.com" that appear on this website and/or MusesBooks Services are the property of their respective owners, who may or may not be affiliated with, connected or sponsored by "MusesBooks.com".

 

Section 13 - Copyright Complaints

MusesBooks respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us by going to https://www.musesbooks.com/contact and sending us a note with “NOTICE OF COPYRIGHT INFRINGEMENT” in the subject line of the email. Please include in your email a description of the copyrighted work for which you believe has been infringed, where on the site the infringement occurred, and your contact information.

 

Section 14- Trademark Protection

MusesBooks, MusesBooks.com and other MusesBooks Services graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks, or trade dress of MusesBooks in the Sri Lanka and/or other countries. MusesBooks' trademarks and trade dress may not be used in connection with any product or service that is not owned by MusesBooks, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits MusesBooks. All other trademarks not owned by MusesBooks that appear in connection with MusesBooks Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MusesBooks.

 

Section 15 - License and Site Access

MusesBooks grants you a limited license to access and make personal use of MusesBooks Services and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MusesBooks. This license does not include any resale or commercial use of MusesBooks Services’ content; any collection and use of any product listings, descriptions, or prices; any derivative use of MusesBooks Services’ content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. MusesBooks Services’s content or any portion of such content may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MusesBooks. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MusesBooks without express written consent. You may not use any meta tags or any other "hidden text" utilizing MusesBooks ' name or trademarks without the express written consent of MusesBooks. Any unauthorized use terminates the permission or license granted by MusesBooks. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of MusesBooks.com so long as the link does not portray MusesBooks, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. Our Brand Guidelines and Assets is found at https://www.musesbooks.com/.... .. It also governs your visit to MusesBooks.com and MusesBooks Services.

 

Section 16 - Individual Accounts

If you use MusesBooks Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. MusesBooks does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 16, you may use MusesBooks Services only with parent or guardian supervision. If you are a child under the age of 13, you may not use the MusesBooks Services. MusesBooks does not knowingly collect information from or direct any of its content specifically to children under 13. If MusesBooks learns or has reason to suspect that you are a user who is under the age of 13, MusesBooks reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

Section 17 - Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

Section 18 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

Section 19 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MusesBooks, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Section 20 - Risk of Loss

MusesBooks is responsible for any items lost during the delivery period. For that, the product is reissued.

 

Section 21 - Applicable Law

By using any MusesBooks Service, you agree that the laws of Sri Lanka, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and MusesBooks.

 

Section 22 - Standard Return/Exchange Policy

We deeply believe you will be thrilled with the products you received from MusesBooks. That’s because we go out of our way to ensure that they’re just what you need. However, that sometimes it may not be what you expected.

We will Exchange the damaged items and re-deliver the corrective items soon as it’s been reported or offer you a refund for the faulty or damaged items.

Your money is refunded depends on how you made the original payment. If you paid with a credit/debit card, the money is refunded to your credit/debit card. If you paid as a bank transfer, the money is refunded to your bank account. The refund-processing time will depend on the bank’s processing time, but most refunds take 3-5 working days.

For any undamaged product, simply return it with its original packaging, and we’ll exchange it for you. Please do not write/ seal anything on the books or remove any barcodes/labels, original packaging to claim a rebate until you are sure you want to keep your merchandise. We cannot accept Merchandise for return with name / seal, any other note or damage will not be accepted.

Products we are unable to refund or exchange (except for damaged or faulty items)

We are unable to offer a refund or exchange on following items; MusesBooks Gift Vouchers, downloadable eBooks, Mugs and other fancy items.

For more information on MusesBooks Physical Store Return/ Exchange Policies, go to About MusesBooks Physical Store Return/ Exchange Policies.

 If you ordered a book or other item from online, go to MusesBooks Online Store Return Policies.

It governs your visit to MusesBooks.com and MusesBooks Services. Please read it to understand our practices.

 

Section 23 - Policy for Change or cancel an order

If you wish to change or cancel an order, contact our packing section - +94 0767 879 152/ +94 0711 342 227 any time between 10am and 5pm, business days a week or email us at webmaster[at]musespublishers[dot]com. Refunds will not be issued if your order is in the processing stage or if your order already been delivered or already been purchased from the vendor, then you will need to follow our returns procedure. Most of orders (except Pre-orders) usually start to process 24 hours after the order placement. We reserve the right to refuse the refund in such event.

Please also review our Pre-order Terms and Conditions https://www.musesbooks.com/ Pre-order Terms and Conditions. It also governs your visit to MusesBooks.com and MusesBooks Services. Please read it to understand our practices.

For more information on MusesBooks Physical Store Return/ Exchange Policies, go to About MusesBooks Physical Store Return/ Exchange Policies.

If you ordered a book or other item from online, go to MusesBooks Online Store Return Policies.

 

Section 24 - Indemnification

You agree to indemnify, defend and hold harmless MusesBooks and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Section 25 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

Section 26 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Section 27 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

Section 28 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 33/1, Katuwalamulla , Ganemulla, Sri Lanka.

 

Section 29 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

Section 30 - Contact Information

Questions about the Terms of Service should be sent to us at webmaster[at]musespublishers[dot]com

 

Section 31 - Substitution Policy

Substitution policy for all other products and/or services.

We will always go out of our way to try and deliver the products that you want, but in a rare occasion if a substitution is required, we guarantee to always substitute products of equal or higher value. However, if a substitution is required, we will contact you and inform you of any changes made to your order before proceeding to process it. This allows you to accept the changes or cancel the order. For more information, feel free to contact us.

 

Section 32 - Item Deliveries

MusesBooks reserves the right to unbox and inspect parcels/packages that need to be.

In addition to the aforesaid, MusesBooks has the right to open and inspect a Shipment without notice for security or customs or other valid reasons.